Frequently Asked Questions

What materials do you use?

All SilberSwag jewelry is crafted from premium 925 sterling silver. Select pieces are also available in gold-plated finishes.

How do I care for my sterling silver jewelry?

Store your pieces in a cool, dry place away from direct sunlight. Clean with a soft silver polishing cloth to maintain shine. Avoid contact with harsh chemicals, perfumes, and chlorine.

Do you ship internationally?

Yes! We ship to the US and Canada, with worldwide shipping available. Check our shipping policy for details on rates and delivery times.

What is your return policy?

We accept returns within 30 days of delivery for unworn items in original condition. Please contact us to initiate a return.

How do I find my ring size?

Use a flexible measuring tape or a strip of paper to measure the circumference of your finger in millimeters, then refer to our size guide.

How long does shipping take?

Standard US shipping takes 5-7 business days. Expedited options are available at checkout.

Can I track my order?

Yes! Once your order ships, you'll receive a tracking number via email.

How do I contact you?

Reach us through our Contact page and we'll get back to you within 24-48 hours.